Support Services
This page lists services to help young people with all parts of life, like school, friendships, or planning your future. It includes resources such as youth groups and support for managing emotions, including anger. Find guidance to navigate challenges and build a brighter path forward.
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
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The Drop In is an informal drop-in service for all children and young people aged 11 -18 and up to 25 for people with SEND.
You can simply drop in without an appointment and get support with any issues that may be affecting you. From family problems and bullying to worry and anxiety our team offer comprehensive support to help you move forward.
There are daily activities, support groups, and access to more specific support services.
Who is this service for? Anyone aged 11-18 (and up to 25 with SEND)
When? Support is available Monday to Friday 2pm – 6pm
Address? Pilgrim Street Arts Centre 1 Pilgrim Street Birkenhead CH41 5EH. 0808 196 4147
How long is the wait? No wait just drop in.
Is parent consent needed? No. Parental consent is not needed.
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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My Mind CYPMHS Wirral (formerly known as CAMHS) is an NHS Mental Health Service that provides specialist treatment and support to young people between the ages of 0 and 18. The service is for those experiencing moderate to severe mental health difficulties – which means when mental health difficulties are significant impacting the young person’s day-to-day functioning.
They offer assessments and a variety of evidence-based psychological treatments, depending on the needs of the child or young person.
Who is this service for? 0-18 year olds.
When? Monday to Friday, 9am – 5pm.
How long is the wait? Current wait for therapy is 36 weeks
Is parent consent needed? Parent consent is needed for under 16 years old.
My Mind : Cheshire and Wirral Partnership NHS Foundation Trust
If you or the young person need immediate support, please call the 24/7 Urgent Mental Healthline: 0800 145 6485.
In an emergency, please visit your nearest A&E or call 999.
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Response counselling is a confidential service for young people aged 13 to 19 years old. We offer a wide range of support in relation to young people who are struggling with their mental health.
Our Counselling team supports young people who are experiencing moderate to severe difficulties such as self-harm, low self-esteem, depression, suicidal ideation, high levels of anxiety, and overwhelming emotions. Our qualified counsellors offer 1-2-1 sessions which include Single Session Counselling and Sessional counselling.
We offer a safe confidential environment giving young people the opportunity to talk about their lives enabling them to find ways to deal with emotional issues.
Counselling sessions are available through the week. To make an appointment call the Response duty line: 0151 666 4123
Who is this service for? 13-19 year olds
When? Monday to Friday 9am – 6pm.
Where? 1 Pilgrim Street Birkenhead Wirral CH41 5EH. 0151 666 4123
How Do I Make an Appointment:
Call the Duty Team: 0151 666 4123
How long is the wait? It can vary. Current wait for counselling is 8-12 weeks
Is parent consent needed? No. You do not need your parent or carer’s consent.
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Bazaar is an 8-week mental health support programme that blends elements of CBT (cognitive behavioural therapy), Positive Psychology and Mindfulness. It helps you to understand your mind and build positive coping strategies and skills to support yourself now and in the future.
Bazaar is a free 8-week mental health and wellbeing support programme shown to reduce symptoms of anxiety and depression. By blending elements of CBT, mindfulness and more, Bazaar gives you the tools to control and combat negative thought patterns. Sessions take place for an hour each week at the Bloom Building in Birkenhead and are delivered on a 1:1 basis by a peer mentor. The programme is open to those aged 14-35.
Who is this service for? Anyone aged 14-35.
Where? Bloom Building 3 Abbey Close Birkenhead CH41 5FQ. Sessions can also take place via Zoom/Teams if necessary.
When? Monday: 12pm-5pm, Tuesday: 12pm-5pm, Wednesday: 12pm-7pm, Thursday: 12pm-5pm
How long is the waiting list? Currently no wait.
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hatch is an emotional wellbeing service for young people in Wirral delivered by Utopia Project.
At hatch we want young people and parents to feel comfortable in accessing support for their mental health and emotional wellbeing and we pride ourselves on our informal and accessible approach.
We provide a range of programmes to improve mental health and emotional wellbeing in a relatable and non-clinical way. Our two main programmes are:
Primal – 1-1 skills-based programme for young people aged 8-13 years providing techniques to improve various areas of mental health and emotional wellbeing.
Bazaar – 1-1 CBT and mindfulness programme for young people aged 14-16 years experiencing the symptoms of anxiety, low mood, and depression.
Our 1-1 support is delivered at our site in Birkenhead by our team of volunteer mentors. The sessions are arranged for the same time each week and can last between 6-8 weeks.
All of our programmes help develop a better understanding of the different areas of mental health and emotional wellbeing as well as teaching skills and strategies to help young people make positive changes in the areas they’re finding challenging.
Who is this service for? Young people aged 8 to 16 years old.
Where? 18 Trinity Chambers, Ivy Street, Birkenhead. CH41 5EF
When? Mon-Fri, 10am-6pm
How long is the waiting list? Current wait time is 3 months.
Is parent consent needed? Yes. You need consent from your parent or carer.
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Mental Health Support Teams (MHST) support the mental health needs of children and young people in educational settings.
MHSTs are available in all primary schools and support young people aged 5-11 years old. It is for any child or young person who is experiencing low-moderate mental health such as anxiety and low mood.
Practitioners will support children and young people to develop skills and techniques to manage their emotions and to build their resilience. To access support please contact your school’s mental health lead.
Who is this service for? Children and young people aged 5-11 years old
When? Monday to Friday 9-5 and online support.
Where? Support is school-based.
How do I access it? Please contact your school mental health lead/pastoral worker
How long is the waiting list? Different wait times with each school.
Is parent consent needed? Parent consent is needed for those up to 16 years old.
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Kooth is a free, safe and anonymous online wellbeing service for children and young people aged 10-25 years old. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.See less
Chat with our team – Kooth has a team of online counsellors who you can speak directly with. The chat sessions can be up to 1 hour long and can be used to talk about whatever issues are on your mind. The chat is available from 12pm-10pm Monday through Friday and 6pm-10pm Saturday and Sunday.
Send us a message – Instead of an ongoing online chat you can send a message and a counsellor will get back to you as soon as possible.
Browse our activities – Kooth has lots of helpful articles and activities such as making your own coping box and creating a good mood playlist.
Who is this service for? For anyone aged 10-25. They also have an adult site called Qwell for anyone over the age of 18.
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Qwell is a free digital mental wellbeing support for adults across the UK. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.See less
Qwell chat – Qwell has a team of online counsellors who you can speak directly with. A chat session on Qwell is a bit like texting: we open a private and confidential space for you and a Qwell practitioner.
Qwell forum – The heart of the Qwell community is the ‘Forum’page. Forums are anonymous, judgement-free spaces dedicated to peer support. Here you can speak freely about the issues affecting you, get advice from the community, and share your own experience and advice.
Browse our activities – On Qwell you’ll find hundreds of articles, podcasts, and mini-activities to help you look after your mental health.
Who is this service for? For anyone 18 and over
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It takes courage to ask for help. But for many young people who do, the support they need just isn’t there. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help.
But things can get better. And we’re leading the movement for change.
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
Together, we can create a world where no young person feels alone with their mental health.
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New Horizons LGBTQ+ support and social group is a weekly group which provides young people aged 13-19 with a safe space to explore their gender identity and/or sexuality.
The group is based in Wallasey but is open to young people from across Wirral. Within New Horizons young people can access advice and support with their personal journey from trained staff as well as their peers. The space enables young people to form friendships and support groups within their own community, which they can access outside of the group setting.
During New Horizons sessions young people have opportunity to engage in issue based sessions as well as exploring identity and LGBTQ+ specific sessions that promote acceptance, diversity and inclusivity.
For more information contact Katrina Maxwell
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Our role is to help you focus upon your strengths and what you can control and achieve, enabling you to put solid foundation in place, in order to create the life that you want, with the tools and resources to confidently build it. This means, that we focus upon the basics, meeting you where you are at and walking the journey with you, until you feel confident to try it alone.
You can access our service at different gateway points, however, we believe that strength comes when education and therapeutic support meet, allowing you to go on an adventure of self-awareness and discovery; building your toolbox of knowledge and skills, in order to try out strategies, techniques and ideas in your own life. We pride ourselves in having a variety of programmes to help you lay solid foundations to build upon, recognising the existing strengths and tools as a starting point.
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What is Positivity Club? It is a club like no other. At Positivity Club CIC, we are on a mission to make mental health support fun! We run various groups on various different themes around mental health and wellbeing such as self-esteem, confidence, resilience, general feelings and emotions and more, and we also offer 1:1 support.
Positivity Club CIC 1:1 sessions provide mental wellbeing support for children aged 3 to 15 years old. The 1:1 sessions offer a personalised approach, and are tailored around the individual child to support their emotional and mental wellbeing needs. Such as:
Improve children’s mental wellbeing
Build self-confidence
Boost self esteem
Express feelings and emotions
Teach mindfulness techniques
Learn about the brain and understand our thoughts, feelings and actions
Encourage children to talk about their feelings and emotions
Who is this service for? 3 to 15 year olds
When? Days and times vary.
Address? Various locations across Wirral
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They can support you if you are experiencing a common mental health problem, including Depression, Trauma and Anxiety disorders. They offer a range of evidence-based talking therapies, counselling, information, and support. Including:
Guided self-help
A range of therapies including CBT (Cognitive Behaviour Therapy), Counselling for Depression, EMDR (Eye Movement Desensitisation Reprocessing) and more
Employment support
Peer support groups
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Compañeros Crisis Café is a safe, non-clinical, community space for any adult struggling to cope in a mental health crisis. It is for individuals who are 18 years of age or older. The service is operated on a drop-in basis & offers face-to-face support, although individuals can also access crisis support via telephone.
Drop in to the Compañeros Crisis Café without an appointment. Visit them anytime between 10am and 8:30pm. Or you can phone on 0151 488 8135
The service offers:
One-to-one crisis intervention
Listening, care & support
Signposting & referral to other relevant services
Creative recovery & wellbeing activities
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Anna Freud is a world-leading mental health charity for children and families.
Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering and sharing the best science and practice with everyone who impacts the lives of children and families. We listen to and learn from children and young people, work with them to build better solutions, and amplify their voices to aid better understanding of mental health conditions.
We work with those who bring up children and young people or work directly with them, from parents to foster carers, teachers, social workers and mental health professionals – those who know children and young people; designing approaches around the needs of young people then scaling them up; empowering the parents, carers and millions of professionals working with children and learning from them.
If we can deliver this across three fronts, we can transform the mental health of this and the next generation – creating a more compassionate society for everyone.
Who is this aimed at?
For children and families impacted by mental health
Opening hours
You can call or email Monday to Friday - 9am to 5pm
How to get involved
Please visit the Anna Freud website and Facebook page for information and resources, or call or email.
Contact details
Email: info@annafreud.org
Phone: 020 7794 2313
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Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don’t need an adult to refer you or sign you up, and no-one will see or hear you during the sessions – you’ll just join in via the chatbox. We want to help you to find your next steps towards recovery, wherever you are on your journey.
Mental Health
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
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Kooth is a free, safe and anonymous online wellbeing service for children and young people aged 10-25 years old. You can access it 24/7 and it offers a wide range of therapeutic tools to help you to support your own mental wellbeing.
Chat with our team – Kooth has a team of online counsellors who you can speak directly with. The chat sessions can be up to 1 hour long and can be used to talk about whatever issues are on your mind. The chat is available from 12pm-10pm Monday through Friday and 6pm-10pm Saturday and Sunday.
Send us a message – Instead of an ongoing online chat you can send a message and a counsellor will get back to you as soon as possible.
Browse our activities – Kooth has lots of helpful articles and activities such as making your own coping box and creating a good mood playlist.
Who is this service for? For anyone aged 10-25. They also have an adult site called Qwell for anyone over the age of 18.
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Young Minds
It takes courage to ask for help. But for many young people who do, the support they need just isn’t there. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help.
But things can get better. And we’re leading the movement for change.
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
Together, we can create a world where no young person feels alone with their mental health.
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The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social or our counselling service.
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Wirral InfoBank is website for community services, organisations and adult social care providers to:
Provide a wide range of resources to support Wirral residents with health and wellbeing
Provide information on local community activities in your area
Provide information on the adult social care providers on the Wirral
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Family Toolbox is a way of working, designed with and for Wirral’s families. It is about making resources and support more readily available to all parents and carers, when they need it. Family Toolbox is made up of digital tools and resources, brilliant people and places, offering support from organisations families already know and trust.
Online Support
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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Response is a confidential support service for young people aged 13-19. We have two teams of specialist workers. One Team supports Young people who are having concerns with their Drug and Alcohol use.
Our Counselling Team, also work with Young People 13-19 and support with matters like self harm, low self esteem, feeling anxious, and overwhelming emotions. We offer 1-2-1 sessions in a safe environment and look at things like, education, harm reduction, achieving goals, positive mental wellbeing, and empowering Young People to make positive choices.
We are based at Pilgrim Arts Centre in Birkenhead. For referrals or enquiries please call our duty line on Monday to Friday 9am-6pm where you can speak to a member of our Team.
For more information or to arrange an appointment call
Drugs and Alcohol Support
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Let’s Talk is Wirral’s NHS risk and resilience service.
Delivered by a team of health and care professionals, the service works closely with young people to develop their knowledge, skills, and confidence to make informed decisions about their health and wellbeing.
Topic areas delivered by the team include:
Relationships and sex education
Drugs and alcohol
Understanding anger
Healthy weight
Empowering informed choices
Awareness of risk-taking behaviours
The team delivers the service in schools, educational settings and youth organisations and works closely with partners (Zillo, SENDO, Family Toolbox and Branch – emotional and wellbeing service launching Autumn 2024) to ensure young people access the right support at the right time.
Contacting the team
Telephone: 0151 514 0219
Email: wchc.lets.talk@nhs.net
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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Response is a confidential support service for young people aged 13-19. We have two teams of specialist workers. One Team supports Young people who are having concerns with their Drug and Alcohol use.
Our Counselling Team, also work with Young People 13-19 and support with matters like self harm, low self esteem, feeling anxious, and overwhelming emotions. We offer 1-2-1 sessions in a safe environment and look at things like, education, harm reduction, achieving goals, positive mental wellbeing, and empowering Young People to make positive choices.
We are based at Pilgrim Arts Centre in Birkenhead. For referrals or enquiries please call our duty line on Monday to Friday 9am-6pm where you can speak to a member of our Team.
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We provide free and confidential contraception and sexual health services for people living in Wirral.
The service is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care ie) online STI kits , contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
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Branch is an online mental well-being hub for children and young people in Wirral, from 0 all the way to 18 (and up to 25 with additional needs). It doesn’t deliver services directly – it’s more of a guide, helping people to find the best tools and local support. It can be used for any child or young person, no matter how big or small their worries feel. It’s packed with tips to help them feel better and, when they need a bit of extra support, gives simple routes into local services. Branch doesn’t offer crisis support, but does have information on where to go in an emergency.
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Open Door Charity provides free, fast and effective mental health support without waiting lists to young people and adults.
We reimagine what mental health support looks, sounds, and feels like using evidence-based programmes in non-clinical settings, creating spaces people want to be in, with people they want to spend their time with.
Our main offerings are Bazaar (for low mood and anxiety), Colours (for stress), Mysa (for disordered eating - no diagnosis necessary) and OOMOO (for Children Looked After (CLA) ages 11 to 18 years old)
Who is this aimed at?
Currently we offer Bazaar for those age 14-35 dealing with low mood, anxiety, and/or panic attacks, and OOMOO, for Children Looked After ages 11-18
Colours 18+ and Mysa 18+
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Tomorrow’s Young Women offers young women aged 14 to 17 support, workshops, and activities to make positive lifestyle choices and offer support with issues in areas such as healthy relationships, alcohol and substance misuse, and mental health.
Do you need to have a chat about your mental health and your feelings? Want some advice about your relationship – maybe something does not feel right or you are feeling controlled? Are you ready to start looking to your future and want some practical support with training and next steps?
Tomorrow’s Young Women is open Monday evenings 4:30pm to 6pm at the Tomorrow’s Women: Wirral centre, where you can meet with a team member in person or chat over the phone for initial registration, and then have full access to the project.
The scheme is being funded by Merseyside Police’s Project Medusa, a Merseyside-led initiative set up to tackle County Lines drug dealing and child criminal exploitation, and as such will focus specifically on raising awareness of County Lines and supporting young women who are being exploited in a safe space.
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The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via our online community, on social or our counselling service.
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The PLF Healthy Relationship Education Inspire workshops have been designed in line with the Government’s statutory guidance for relationships and sex education, RSE, in educational settings, which became a mandatory requirement on the curriculum in September 2020, as stipulated in the Domestic Abuse bill.
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It takes courage to ask for help. But for many young people who do, the support they need just isn’t there. Hundreds of thousands of young people are struggling with their mental health, but too many are being told to wait, struggling to cope and hitting a crisis point before they get help.
But things can get better. And we’re leading the movement for change.
We provide young people with the tools to look after their mental health. We empower adults to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in.
Together, we can create a world where no young person feels alone with their mental health.
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Merseyside Youth Association (MYA) is a charity dedicated to providing innovative support and opportunities for young people across Merseyside.
MYA has a long and extraordinary history, dating all the way back to 1890. Grounded in the incredible social history of Liverpool, our affiliated clubs and their predecessors have been helping young people cope with all kinds of challenges. Through a range of dynamic, caring, high-quality charitable services and interventions we make every journey personal, so each interaction - big or small - ripples out into the wider community and society as a whole.
MYA delivers a wide range of early intervention, prevention projects and workforce development across Merseyside.
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Even though 1 in 4 people have mental health problems, most of us don’t get the help we need. This has to change. We’re Mind. We’re here to fight for mental health. For support, for respect, for you.
How do we make a difference?
We change minds across England and Wales by making mental health an everyday priority. By standing up to the injustices – in healthcare, in work, in law – which make life harder for those of us with mental health problems.
We support minds – by offering help whenever you might need it through our information, advice and local services.
And we connect minds. Bringing together an unstoppable network of individuals and communities – people who care about mental health to make a difference
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Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don’t need an adult to refer you or sign you up, and no-one will see or hear you during the sessions – you’ll just join in via the chatbox. We want to help you to find your next steps towards recovery, wherever you are on your journey.
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Papyrus Preventin of Young Suicide is a UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people. We believe that no young person should have to struggle alone with thoughts of suicide.
Papyrus exists to reduce the number of young people who take their own lives, by shattering the stigma surrounding suicide and equipping young people and their communities with the skills to recognise and respond to emotional distress.
Every year many thousands more attempt or contemplate suicide, harm themselves or suffer alone, afraid to speak openly about how they are feeling.
HopelineUK advisers want to work with you to understand why these thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.
HopelineUK is for children and young people under the age of 35 who are experiencing thoughts of suicide or for anyone concerned that a young person could be thinking about suicide.
Our advisers are all trained to help you focus on staying safe from suicide. Their training enables them to provide advice and support that may help you to move forward and stay alive.
Health and Wellbeing
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Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Every year they train over 7000 professionals, helping them to better understand and meet the needs of grieving families. They host training courses and webinars which can be found on their website. They offer 1-1, group and drop-in support to families and also host a Live Chat and telephone Helpline service. Child Bereavement UK have services nationwide including an outreach project in Wirral which is offering emotional and practical support to children and their families. The project is also committed to providing training opportunities to professionals and setting up group support and drop-in sessions.
0800 02 888 40 enquiries@childbereavementuk.org childbereavementuk.org
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Claire House Children’s Hospice helps seriously and terminally ill children live life to the full by creating wonderful experiences and bringing back a sense of normality to family life. By providing specialist nursing care and emotional support they help families smile again when life couldn’t get any tougher. Following a child or young person’s death, the team will continue to support the family both practically and emotionally.
Clatterbridge Road Bebington Wirral, CH63 4JD
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The Compassionate Friends is an organisation of bereaved parents offering support, understanding and friendship to others after the loss of a child, of any age, from any cause.
They offer a National Telephone Helpline, staffed by bereaved parents, and available for support and information 365 days a year, a website and moderated online forum and supportive social media groups, local support groups and contacts, weekend gatherings and retreats, information leaflets, bereavement support publications and a postal library. Some adult bereaved sibling support is also available. They run a Wirral Support Group.
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Cruse offers face-to-face, telephone, email and website support. They have a national helpline and local services, and a website and freephone helpline specifically for children and young people. Their services are provided by trained volunteers and are confidential and free. Cruse also provides training and consultancy for external organisations and for those who may encounter bereaved people in the course of their work. Cruse in Wirral offers 1-1 support and bereavement support groups to adults aged 18 and over.
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Counselling and group support for anyone affected by bereavement or significant loss.
Children and young person services available in Pensby and Wallasey.01782 683155
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Liverpool Bereavement Service “Oakleaf” service is dedicated to helping children, young people and families during the difficult process of grief and loss, as a result of death, children experience emotional suffering and separation from a loved one. They provide bereavement support and counselling to children and young people aged 4 to 18 years of age, to help them cope with their loss and to promote the health and well-being of each individual. Open to referrals from Wirral as long as can travel to their Liverpool office.
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Love, Jasmine is based in Liverpool and offers 1-1 and group emotional and practical support to bereaved parents, grandparents and siblings. They also offer peer support groups, coffee mornings and grandparents’ lunch and chat meets. These support groups can be accessed face to face in Liverpool or online and they accept self-referrals.
0151 459 4779 / 07566225253 enquiries@lovejasmine.org.uk www.lovejasmine.org.uk
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Sands is the leading stillbirth and neonatal death charity in the UK. Sands works in partnership with health care professionals, trusts and health boards and offers a range of training programmes and bereavement care resources to ensure that every bereaved parent and family receives the best possible care wherever they are in the UK. Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and support meetings and online resources. SANDS now has a local Wirral Support Group which is ran by bereaved parents and family members.
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SOBS exist to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend. Many of those helping have themselves been bereaved by suicide. They offer in person support groups and an online community forum. The nearest support group is in Liverpool. Adults only.
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Winston’s Wish offers free, accessible online grief support to children and young people (aged 25 or under). Our services are completely digital, making them accessible across the UK. We help no matter how long they’ve been living with grief or who has died.
We’re the UK’s first childhood bereavement charity and have been leading the way in young people’s grief support since 1992. To this day we reach more than 90,000 bereaved children and young people across the UK every year.
Grief is as unique as the person who’s living it; our bereavement specialists take the time to get to know and understand the needs of each individual grieving child or young person and give them the support that suits them. Grief isn’t one-size-fits-all; so neither are our support services.
We provide a huge range of practical advice, guidance, and support for bereaved children and young people as well as the adults supporting them. We help by:
Providing instant access to expert bereavement support
Our trained bereavement specialists are available Monday to Friday, 8am–8pm, via live chat, phone, email, text and WhatsApp, or via our website. No appointment needed. No wait lists.
Offering trusted information and resources
Free, online tools, content, guides, and publications to help children and young people understand their grief and feel less alone, and to help the adults around them feel more confident supporting them.
Facilitating peer support and one-to-one sessions
If a child or young person is really struggling with their grief, our bereavement specialists will explore the child’s needs and assess if they could benefit from additional support.
Helping professionals understand how to help
Our range of training and education programmes aim to help professionals support the bereaved children and young people they work with.
Click here to find out more
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Wirral Hospice St John’s provides free care for adult patients with life-limiting illnesses. They also support carers and loved ones. Wirral Hospice St John’s bereavement service is on hand to support family members, and other carers, of someone who has received hospice Inpatient, Wellbeing or Hospice at Home services.
info@wirralhospice.org www.wirralhospice.org
Mount Road, Higher Bebington, Wirral, CH63 6JE
Bereavement Support
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The Detached Youth Work teams operate without the use of a building and takes place where young people "are at" both geographically and developmentally.
Delivering informal and social education and addresses whatever needs are presented to or perceived by the youth worker.
As Detached Youth Workers have no physical building over which they have power or control, the relationship between young person and youth worker is entirely voluntary and constantly up for negotiation.
The teams are highly experienced in working with all groups of young people; from some of the most challenging and vulnerable young people in the community, to groups of young people who just ‘hang out’ with nothing better to do.
The team works in areas where they are most needed; known as ‘hotspot areas’ working with young people aged between 11 and 19.
The team supports young people to raise their aspirations offering them new positive experiences that aims to give the young people the right information and self-awareness to make positive decisions in their life and for the future.
They have access to a mobile resource known as the Kontactabus, working with young people in the community enabling youth workers to build trusting relationships and to create discussion; identify the issues faced by young people and by the community, delivering brief interventions on substance misuse, staying safe, healthy relationships. Youth workers support young people to address these issues.
For example support may include:
Links to other support agencies
Support for accessing training
Discussion on decision making and personal journey
Challenges and implication discussion on behaviour
Involvement in issue-based projects
Participation in positive activities
Involvement in community initiatives which give something back to the community
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Eastham Youth Space – Anselmians RUFC, Eastham Village Road, Eastham CH62 0AN
Neighbourhood Youth Worker
Amie Nolan – Email amienolan@wirral.gov.uk
Tuesday / Thursday 6pm – 8.30pm
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Liscard Youth Space – Wallasey Fire Station, Mill Lane, Wallasey, CH44 5UE.
Neighbourhood Youth Worker
Darron Wright – Email darronwright@wirral.gov.uk OR Call 07391 738 115
Wednesday - 6pm - 8.30pm (High school Years 7&8 only)
Thursday – 6.30pm – 9pm pm (School years 9+)
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
Moreton Youth Space – Moreton Library, Pasture Road, Moreton, CH46 8SA
Neighbourhood Youth Worker
Darron Wright – Email darronwright@wirral.gov.uk OR Call 07391 738 115
Mondays – 6.45PM - 9.15PM (Ages 11 - 16)
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The Youth and Play Service as part of the New Neighbourhood Youth Model, provides a Youth Space in each of Wirral's nine neighbourhood areas. Youth workers provide a safe space for young people to be themselves meet and socialise with friends and participate in positive activities to learn, develop, grow, have a voice and be inspired whilst having fun.
West Kirby Youth Space – The Concourse, Grange Road, West Kirby, CH48 4HX
Neighbourhood Youth Worker –
Johanne Bretherton – Email Johannebretherton@wirral.gov.uk OR Call 07833 437 647
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Wirral Youth Voice Group have many groups, with themes they are working on. Groups such as environment, Mental Health, SEND, Children Looked After Juniors, Junior voice, LGBTQ+, Regeneration, Transformation to name a few…
What would I have to do if I got involved in Youth Voice?
1. Come to a weekly meeting
2. Give us your opinion, thoughts and feelings on thing that affect you and other young people
3. Help run our yearly Youth Conference and Youth Parliament
4. Work alongside our UK Youth Members of Parliament and Wirral Partnership group
5. Interview staff and work with services and organisations
6. Engage in peer education training
Where and when does it happen?
Youth Voice group runs every Monday’s 5 - 6 pm (except for some holiday dates) at Pilgrim Street Arts Centre, Birkenhead, CH41 5EH
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All young people will have equitable access to opportunities to develop their creative potential, live richer, fuller lives and develop the critical learning and life skills they need to become active contributors to their communities.
Contact -
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Resilient North West CIC provides various support for 11-30-year-olds particularly with learning disabilities, Autism, ADHD and additional support needs; and anyone struggling with their mental health.
They provide inclusive activities, courses and events helping to build resilience and life skills.
Who is this service for? 11-30-year-olds with low confidence, poor mental health, and anxiety
When? Courses usually run on a Tuesday, Wednesday and Thursday. Contact Resilient NW for the latest timetable
Where? Support takes place in Wallasey and Birkenhead.
How long is the waiting list? No current wait times.
Is parent consent needed? Parent consent is needed for anyone under the age of 16
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The Hive Youth Zone opened in 2017 as a state-of-the-art space dedicated to offering Wirral’s young people opportunities and experiences they can’t find anywhere else.
Join the thousands of other young people on the Wirral who’ve joined The Hive to try loads of different activities, hang out with friends and get involved with incredible projects to help build your life skills – all with the support of our expert team of youth workers, who are here for you, whatever you need.
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We are a non-profit organisation committed to fostering a thriving cycling culture through diverse services, including:
Professional bike servicing and repairs
Mobile Workshops
Community Engagement
Bike donations and restoration
Training and coaching
Bike maintenance workshops
Youth empowerment initiatives
We are working towards creating a more accessible, inclusive and sustainable cycling community
We are more than just a bike workshop - we’re a catalyst for community engagement, skill development and youth empowerment through cycling!
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At HYPE, our youth workers embody relationship-based and strength-based approaches that fuel young people’s social, emotional and developmental growth to foster a profound sense of empowerment and autonomy. Within our youth clubs, we share a unified mission of uplifting and supporting our young people. Our dedicated team of youth workers are equipped with the skills to recognize and support young individuals at every stage of their journey with us.
HYPE promotes critical thinking within our youth club spaces, collaborating with young minds to confront the pertinent issues of 2024 head-on. We are committed to proactive engagement and working alongside young people to tackle challenges in enjoyable and meaningful ways.
All children and young people must be registered to participate in our youth programmes. Find out more about our Youth Clubs and how you can register your child below.
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Please join us for Time for Teens. This is a small youth group with a mental health and wellbeing theme.
Time for Teens provides a safe place to chill and chat for teens struggling with their mental health, socialising and friendships. We have themed sessions and activities around the members' interests such as baking, board games, crafts, quizzes and group games.
We are a small, low-pressure group of like-minded souls working on empowering each other, building self-esteem and confidence and having fun in the process.
Email positivityclubwithjess@gmail.com
or
call
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Shaftesbury is a large purpose-built youth club which offers a great range of activities including sports, recreation, education and personal development.
Staff include a full-time professional youth worker, a team of qualified part-time workers and a large, diverse voluntary staff, under the governance of a voluntary management committee.
Membership is open to all young people between the ages of 8 - 21 years old on payment of an annual £2 membership fee and nightly 50p attendance subscriptions. Over the school year membership exceeds seven hundred, with an average nightly attendance of over eighty.
It is also open at weekends for structured football organised in local FA affiliated leagues from Under 7 up to Under 18 age groups.
The Youth Club is open on weekday evenings from 6pm to 9pm.
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Comics Youth was founded in 2015 and is a creative community organisation led by young people, for young people. Our aim is to empower youth across Merseyside to flourish from the margins of society: Harnessing their own narratives, finding confidence within an inclusive community, and developing the resilience to succeed on their own path.
We offer a range of services designed to support and amplify the often diminished voices of marginalised young people aged 8 - 25. From zine creation and comic book workshops to youth-led publishing hubs and social campaigns, we believe young people deserve to have their voices discovered, distributed, and elevated.
Check out our Core Projects and Open Call-outs to see what you can get involved in!
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Charlotte’s Brightside charity was founded in memory of Charlotte Churchill, who died tragically in a car accident. The aims of the charity are to advance and relieve the needs of local people through: a) a provision of recreational and leisure activities, provided in an interest of social welfare designed to improve their conditions in life. B) by providing support and activities which develop their skills, capacities and capabilities to enable them to participate in society as mature and responsible individuals. Our aim is to be a pillar of support for anyone who feels as though they are struggling.
Youth Services
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ZILLO is all about fresh ideas and creative energy and that’s where YOU come in!
If you’re into writing, photography, illustration, design, journalism, social media or filmmaking, join our ZILLO Young Reporters crew and show off your skills.
Open to all Wirral young people aged 11–18.
Ready to create, inspire, and make an impact? Email us now to get involved! -
Comics Youth was founded in 2015 and is a creative community organisation led by young people, for young people. Our aim is to empower youth across Merseyside to flourish from the margins of society: Harnessing their own narratives, finding confidence within an inclusive community, and developing the resilience to succeed on their own path.
We offer a range of services designed to support and amplify the often diminished voices of marginalised young people aged 8 - 25. From zine creation and comic book workshops to youth-led publishing hubs and social campaigns, we believe young people deserve to have their voices discovered, distributed, and elevated.
Check out our Core Projects and Open Call-outs to see what you can get involved in!
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So, you love live music, festivals and concerts. You’ve been hooked on the thrill of the live experience since your very first gig or club night…
Apply Now
But, do you know that you can actually make this your career? Do you know the huge range of jobs that the live music industry can offer? -
Wirral Youth Voice Group have many groups, with themes they are working on. Groups such as environment, Mental Health, SEND, Children Looked After Juniors, Junior voice, LGBTQ+, Regeneration, Transformation to name a few…
What would I have to do if I got involved in Youth Voice?
1. Come to a weekly meeting
2. Give us your opinion, thoughts and feelings on thing that affect you and other young people
3. Help run our yearly Youth Conference and Youth Parliament
4. Work alongside our UK Youth Members of Parliament and Wirral Partnership group
5. Interview staff and work with services and organisations
6. Engage in peer education training
Where and when does it happen?
Youth Voice group runs every Monday’s 5 - 6 pm (except for some holiday dates) at Pilgrim Street Arts Centre, Birkenhead, CH41 5EH
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All young people will have equitable access to opportunities to develop their creative potential, live richer, fuller lives and develop the critical learning and life skills they need to become active contributors to their communities.
Click here for more information
Contact -
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Empowering recovery through Creative Arts
Spider Project is an award winning creative arts & wellbeing recovery project established in 2007.
We recognise the significant challenges faced on the journey of recovery and wellbeing. Our mission is to empower individuals by providing a wide range of creative arts courses, holistic therapies, and physical exercise sessions.
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Grow-Wellbeing is a not-for-profit organisation that delivers forest school, nature play and wellbeing in nature for children, young people and adults to engage in activities in the natural environment.
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We are The Quirky Cafe Community Hub C.I.C
based in Hoylake, Wirral, we're your go-to spot whether you use it as a cafe, or for events, groups, classes, Home Ed, SEN support and much more…
Our inclusive space offers a warm welcome to all -
Equilibrium North West CIC is a not-for-profit company concerned with researching and tackling inequalities, with projects to help improve health and wellbeing.
Equilibrium North West CIC works to create better balance to reduce health and wellbeing related inequalities. We work to reduce disadvantages to groups and individuals most at risk; to find solutions to help them have the same chances and experiences as their peers. We also give people a voice through social research and finding out what people’s experiences, wishes and needs are. We then design projects, workshops and interventions with those people in mind.
See our social media pages for the latest information on all of our activities, including:
Parent and child playgroups
Sensory play
Social clubs
Community Lunch Club
After School and Youth Clubs
Knit and Natter
Arts & Creativity
Sexual Health
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Health Services in Schools (HSIS) is a confidential drop-in service for young people aged 11 to 18 years in Wirral secondary schools, sixth form or colleges.
Each school/college has a Youth Worker and alongside the school nurse, you can receive confidential support and information on a range of things, such as:
Drugs and alcohol
Relationships and sexual health
Emotional health and wellbeing
Improving confidence, self-esteem and resilience
Stopping smoking
Healthy eating and lifestyle
Parental support is required for this service and there is around a four-week waitlist.
Who is this service for? 11-18-year-olds.
When? Monday to Friday 9am to 5pm.
How long is the wait? The current wait is between 0-6 weeks.
Is parent consent needed? No. You do not need consent from your parent or carer.
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We provide free and confidential contraception and sexual health services for people living in Wirral.
The service is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care ie) online STI kits , contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
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Sexual Health Wirral is delivered by a team of health professionals including doctors, nurses, therapists plus managers and administrators. We operate Monday to Saturday across five venues in Wirral with various options for clinic based care and choices of remote care i.e.) online STI kits, contraception postal service, screening tests at various community locations, as well as delivering some services via our GP and Pharmacy colleagues in community locations.
We provide free and confidential contraception and sexual health services for people living in Wirral.
Our walk-in and wait and appointment only clinics provide STI & HIV testing, results management, treatment for STI infections and several methods of contraception. Some of the services we offer are more specialised and require an appointment in advance or attendance at a doctor led clinic or a referral from a GP/health professional.
We can help you find the right appointment or clinic when we speak to you and assess your needs, or our online booking service can help route you to the right care.
Our service is confidential and non-judgemental and inclusive.
Sexual Health Wirral is more than just a clinic. We also offer:
- Online booking for appointments at a time to suit you
- The National Chlamydia Screening Programme (NCSP) for 15-24 year olds living in Wirral
- Free postal testing kits - chlamydia, syphilis, gonorrhoea and HIV (16+ only)
- Interpreters (to be booked in advance)
- Specialist clinics for young people aged 19 and under, six days a week
- Weekend and evening clinics
- Psychosexual service (referral only)
- Specialist doctor led clinics
- Easy read materials (available upon request)
- Emergency contraception and sexual health support from our partner pharmacies
- Long acting reversible contraception (LARC) and sexual health support from our partner GPs
Sexual Health and Wellbeing is important for everyone. We understand that some of our patients may need additional support to help them when accessing our service. If you, a family member or somebody you care for has any additional needs or learning difficulties our Link Team can provide support.
Carers and health professionals are welcome to talk to us about their patients and the possibility of arranging a consultation with the Link Team.
Who is this aimed at?
For people living in Wirral
When
We operate Monday to Saturday across five venues in Wirral
Time
Please check the Sexual Health Wirral website for times for various services
The Freephone enquiries number is available Monday to Friday from 8am to 6pm
Where
Based at Gemini Centre, St Catherine's Health Centre, Derby Road, Birkenhead, Wirral CH42 0LQ
Clinics are at various locations in Wirral, please visit the Sexual Health Wirral website for details.
Cost
This is free to access.
How to get involved
Please visit the Sexual Health Wirral for the more information.
Contact details
Freephone: 0300 123 5474
Link Team (for additional needs)
Phone: 0151 514 6471
For further information
For more information about Sexual Health Wirral search Sexual Health Wirral in this directory.